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Booking conditions

1. Operator: Société Commerciale La Grenouillère, SAS (simplified joint-stock company) with share capital of 45 800 €, RCS Amiens 449 722 065, Domaine de la Grenouillère, 80340 Frise, France. SIRET 449 722 065 00017. Tel. 03 22 84 15 91, [email protected].
2. Prices in euros including VAT and tourist tax. The price shown when booking is final.
3. Touring pitches: 15 March to 15 November, up to 6 people per pitch. The pitch number is allocated automatically and shown in the confirmation.
4. Payment online by card (Stripe) or on arrival. A booking paid on arrival is a simple reservation: please let us know if you are not coming.
5. Cancellation: free up to 48 hours before the arrival date (or fishing day), with a full refund of amounts paid online, via the link in your email. After that, or in case of no-show or early departure, no refund is due.
6. Right of withdrawal: under article L221-28 12° of the French Consumer Code, it does not apply to accommodation and leisure services provided on a specific date.
7. The campsite rules and the fishing rules, displayed at reception and available on the website, apply.
8. Personal data: used only to manage your booking; online payment is processed by Stripe. See our privacy policy.
9. Consumer mediation: if a dispute with us remains unresolved, you can contact the CM2C mediator free of charge, 49 rue de Ponthieu, 75008 Paris, France – [email protected] – +33 1 89 47 00 14.

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